Contact Us
Have any queries?
We're here to help.
Sales
Reach out to us on any question regarding ongoing sales
0810 319 5937
Complaints
Do you have any complaints or not satisfied with your experience with us?
0807 208 6819
Returns
If for any reasons you wish to return an item purchased from us
returns@phoneplanetng.com
Marketing
Do you wish to join our marketing team?
0810 272 7718
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Frequently Asked Questions
FAQ
Phone planet Nigeria prioritizes customer payment security with encryption, and secure servers. Regular monitoring and auditing are also performed to maintain a secure environment for online transactions.
Yes, you can pay for your orders in cash upon delivery on Phone Planet Ng. You can choose to pay in cash or opt for other payment options such as a credit/debit card, bank transfer, or Mastercard payment – all without the need to enter payment information beforehand.
If you are having trouble adding products to your cart please make sure that you have made all relevant selections (colour, number, etc). If you still have problems this may mean that the item you are trying to buy is sold out.
Your order will be delivered on or before the delivery date stipulated at the checkout page and in the confirmation email sent.
For new items, payment has to be made before packages may be opened. For refurbished items, you can open your package bbefore making payment.
